General & Partnership
What is Flatstudio?
Flatstudio is a full-cycle engineering design unit based in Lisbon, Portugal and Ukraine. We design, build, and evolve digital products for SaaS, Fintech, Sports Tech, iGaming, MedTech, Govtech, Web3, News & Media, Travel, Commerce, and Corporate companies worldwide. We combine product design, UX/UI, web app engineering and brand strategy in one team.
What does "Engineering Design Unit" mean?
A traditional agency delivers visuals. An Engineering Design Unit delivers outcomes. We combine UX/UI design, product engineering, and strategic thinking — not as separate services, but as one team that stays accountable through the entire product cycle: from diagnosing the problem to shipping the solution.
What industries does Flatstudio work with?
Flatstudio works across a wide range of industries: SaaS, Fintech, Sports Tech, iGaming, MedTech, Govtech, Web3, News & Media, Travel, Commerce, and Corporate products. We build systems designed for high-load, regulated, and fast-scaling environments.
What services does Flatstudio offer?
Flatstudio offers services across product and interface design, web app engineering with React and Webflow, brand identity, and marketing design assets. These services are delivered through five core solutions: Product Audit and Discovery, Fundraising and Concept for pre-seed founders, Post-MVP Evolution for growing startups, Rebuild Rebrand Reignite for legacy products, and Dedicated Product Team for ongoing collaboration. In short, Flatstudio is a full-cycle partner for product design, development, and long-term product evolution.
Where is Flatstudio located?
Flatstudio operates from Lisbon, Portugal, serving clients globally across Europe, the US, the UK, Asia, Africa, and beyond.
How do I start a project with Flatstudio?
The first step is a discovery call where we learn about your product stage, goals, and challenges. You can reach us via the Contact page.
How long does a typical project take?
It depends on scope. A product audit takes 2 to 3 weeks. A full redesign typically runs 6 to 12 weeks. Dedicated team engagement is ongoing and scales with your product needs.
What about NDAs and IP protection?
Iron-clad. Every single team member signs a strict NDA before onboarding. We work with Fintech and Medtech, so data security is our default setting, not an extra feature.
Do you sign Non-Compete agreements?
Absolutely. If you need exclusivity in your niche, we respect it. We are here to build your advantage, not leak it to the market.
Are you an agency or a dedicated team?
Both. For startups, we are an agency (Sprint mode). For giants, we are a dedicated unit that integrates into your Slack and Jira (Embedded mode).
How do you hand off to developers?
We don't just send Figma links. You get a component-based system, documented tokens (variables), and a video guide explaining every decision to your dev team.
Fixed price or Time & Material?
Depends on the chaos level. Fixed price for clear targets (MVPs). Retainer for ongoing product evolution. We hate surprise bills as much as you do.
What if I don't "like" the design?
We don't design for "likes". We design for KPIs. If we disagree, we use data and logic to find the solution. If it doesn’t work for the user, we kill it. No ego attached.
I’m a non-technical founder. Will I understand your process?
Absolutely. Our job is to translate complex logic into clear visual language. We help you structure your chaotic ideas into a product roadmap that both investors and developers can understand.
We are in the US. Will time zones be a nightmare?
Not at all. We treat async as a superpower. We overlap for critical syncs, then we work while you sleep. You wake up to progress, not waiting.
With all the travel and festivals, how do you ensure availability?
We travel to recharge, not to escape. Our "Roaming HQ" works because we stick to strict rigid rituals: daily standups, overlap hours with your time zone, and professional infrastructure (The Social Hub). You will always know where we are and when we are online. No disappearing acts.
You say "No Yes-Men". Does that mean you are difficult to work with?
It means we care about your product too much to let you make a mistake. We challenge illogical decisions early to save you budget later. We are polite but honest. If we see a risk, we speak up.
Can I reuse your ideas for my own product?
Yes. Articles are written to be actionable: you can apply frameworks, UX patterns and migration approaches to your own product. If you want help adapting them to a SaaS, Fintech, Sports Tech or iGaming platform, you can reach out via the Contact page or schedule a call.
Are the case studies based on real metrics and clients?
Yes. Our Cases category documents real platforms and real metrics — such as traffic, conversion rates, churn, and revenue impact. We only publish case studies that come from long-term client work, not hypothetical redesigns.
Can I use the insights from your blog for my own product?
Absolutely. Our articles are written to be actionable — not just to showcase our work. If you find something useful and want to discuss how it applies to your product, reach out via the Contact page.
Who writes the articles?
Articles are written by the Flatstudio team — designers, engineers, and strategists who worked directly on the projects described. Each post is credited to its author.
How often do you publish new articles?
We publish new insights regularly. The blog is organized into three categories: Process (how we work), Cases (real project outcomes), and Articles (deep dives into specific topics).
What topics does the Flatstudio blog cover?
We write about product design process, UX strategy, rebranding case studies, platform migrations, design systems, and conversion optimization. Topics come directly from our real client projects — not theory.
Solution: Post MVP Evolution
My backlog is messy. Can you help prioritize?
Yes. We act as a "Proxy Product Manager". We don't just execute tasks; we help you audit your backlog and decide which features will give the highest ROI for user retention and which technical debt needs fixing first.
How quickly can you integrate with our team?
We are "plug-and-play." We create a Slack, Jira, and Figma only for your project after sign of NDA and Agreement. We don't need a month of onboarding — usually, we ship the first design improvements within the first days.
What if our priorities change mid-month?
That’s why we use a Scope-Based Retainer. We don’t lock you into a rigid 6-month plan. If you need to pivot from "new features" to "fixing retention" or “marketing assets” next week, we just adjust the backlog and keep moving.
Do you write the code?
In this specific "Post-MVP" plan, our core focus is Product Design & Strategy. However, we bridge the gap: we provide detailed specs, CSS tokens, and supervise your developers (Design QA) to ensure the code matches the design 100%. Need full-stack dev? Check our "Web App Engineering" solution.
Why not just hire a Senior Designer in-house?
Hiring takes 1–2 months and carries high risk. In-house designers often get tunnel vision or burn out working on one product alone. Our team works across Fintech, SaaS, and AI, bringing cross-industry best practices to your project. Plus, they thrive in our creative environment, so you get motivated talent without worrying about retention or culture.
What do I actually get from this retainer?
You get four core deliverables on an ongoing basis: Ongoing UI/UX with new features, flows and weekly improvements; a Design System with a scalable library that continuously evolves; Design and Docs Ops with strict organization and clear documentation; and Full Transparency with detailed reports and budget tracking every week.
How does the weekly retainer process work?
Every Monday starts with a reporting review and sprint kickoff where you define priorities and confirm scope. Daily we deliver continuously — you see designs evolving in your Slack and Figma in real time. Every Friday ends with a sprint wrap-up, code implementation audit and next sprint preparation. You also get a velocity report every Friday with tasks shipped, progress made and the plan for next week.
How is Flatstudio different from hiring an in-house designer?
Flatstudio brings zero operational load — no HR, onboarding or admin tax. We bring fresh eyes that instantly spot UX gaps killing your retention. We ship a scalable design system from Day 1, work in sprints not meetings, and bring cross-industry intel from SaaS, Fintech and AI best practices. The outcome is a market-leading platform ready for Series A — not a bloated product with a beta feel.
What problems does Post-MVP Evolution solve?
It solves four core problems that kill growth-stage products: the Beta Stigma where the product works but looks risky to big clients; Retention Leaks where chaotic UX drives churn; Velocity Trap where developers code every screen from scratch; and Support Overload where bad UX spikes ticket volume.
Solution: Product Rebuild & Redesign
How will you work with our in-house team?
We don't replace your team — we extend it. Your PMs and engineers stay in the loop on Slack, Figma and GitHub. We align on architecture, coding standards and deployment so that, after launch, your team can confidently maintain and evolve the new product without vendor lock-in.
Do we have to rebuild the entire product at once?
No. We can focus on the most critical modules first — for example, onboarding, trading flows or admin dashboards — and modernise the rest in later phases. This staged approach reduces risk and lets you see ROI earlier while still moving toward a full relaunch.
We already invested in a redesign before and it didn't move the needle. How is this different?
Most redesigns focus only on looking modern. Our rebuild starts from product strategy, analytics and revenue mechanics. We keep the logic that works, remove features that don't, and connect UX, brand and engineering to concrete metrics like activation, retention and ARPU — not just aesthetics.
Can you keep my database structure during a redesign?
Yes. We specialize in Refactoring. We audit your current logic, keep what works, and update the UI/UX layer to modern standards without disrupting your backend data structure. We migrate your data to the new structure safely.
How does the contract work with Push?
Transparency first. You sign direct contracts: one with Flatstudio (Strategy & Design) and one with Push (Engineering). This ensures zero hidden margins for you. However, we work as a single squad. Flatstudio manages the design supervision, ensuring Push builds exactly what we designed. You get two contracts but one seamless team.
Do I need to pause my business?
No. We build the new version in parallel. Your users switch only when it's perfect.
Will you help with the marketing website too?
Absolutely. We redesign your product AND your marketing site to ensure the brand is consistent everywhere.
Is this a fixed-price project or a time-and-materials engagement?
We use phased, scope-based billing. Each phase (strategy, brand, UX/UI, engineering, launch) has a clear scope, estimate and deliverables. You always see what you are paying for per phase and can adjust priorities between phases as your business needs change.
How long does a full rebuild usually take?
Timelines depend on complexity, but most full rebuilds take between 4 and 9 months from discovery to launch. We break the work into phases with clear milestones, so you can see progress every 2 weeks and start using parts of the new system before the final switch-over.
Solution: Pitch Deck & Product Concept
Can I edit the pitch deck myself later?
Yes, absolutely. We build the master structure in Figma, but we can export it as an editable Google Slides or PowerPoint file so you can tweak numbers and text before every meeting.
Is the prototype functional (code-based)?
No, it is a high-fidelity simulation in Figma. It is fully interactive—you can click through flows just like a real app—but it does not run on code. It is designed to prove the concept and raise capital without burning budget on engineering.
What happens after we raise funding?
Since we already designed the logic and prototype, we can transition straight into MVP development. This saves you 2–3 weeks of "onboarding" time because our engineering team already knows the product inside out.
I only have a rough idea. Is that enough to start?
Yes. You don't need wireframes or specs. We just need your vision, target audience, and raw data. Our "Week 1: Concept analysis" is specifically designed to turn vague ideas into structured product logic.
What types of startups is this sprint for?
Ideal for: SaaS, Fintech, Web3, Betting, iGaming and MedTech startups.
Why not hire a freelance designer for the pitch deck?
Freelancers cover one skill — design or strategy, rarely both. Our sprint delivers Concept Analysis, clickable prototype AND investor deck in one package at a fixed price. No coordination overhead, no scope creep, no delays.
How long does the sprint take?
4 weeks guaranteed. Week 1 is Concept Analysis, Week 2 is Prototype, Week 3 is Branding and Deck, Week 4 is final delivery and revisions.
How much does the Pitch Deck & Product Concept sprint cost?
The sprint is €7,500 fixed price — no surprises. This covers Concept Analysis, High-fidelity Clickable Prototype, Essential Branding and Investor Pitch Deck. Everything in 4 weeks guaranteed.
Solution: Dedicated Product Team
What if the specialist isn't a good fit?
We offer a "Chemistry Guarantee". If you feel the specialist isn't a match within the first week, we replace them immediately at no extra cost. No hard feelings, just business efficiency.
Do you work in our time zone?
Yes. Our teams are structured to ensure at least 4-6 hours of overlap with EST/PST and CET time zones. We attend your daily stand-ups and respond to Slack messages in real-time during your morning.
Is there a long-term lock-in contract?
No. We operate on a monthly retainer. You can scale up the team or cancel the engagement with a standard 14-day notice. We believe you should stay because of value, not a contract.
Who owns the Intellectual Property (IP)?
You do. From the moment of payment, 100% of the design source files and code belong to your company. We sign IP transfer agreements with all our specialists.
What roles can be part of the dedicated team?
Most squads combine Product Designers, UI/UX Designers and Front-end Developers — with Design Leads or Tech Leads where needed. We can also include Product Managers, AI Designer or Design Ops profiles if your roadmap requires more strategy and coordination, not just execution.
What is the minimum commitment for a Dedicated Product Team?
The minimum engagement is 6 months. Anything shorter doesn’t give enough time to learn your product, ship meaningful work and measure impact. Most clients stay with us 12–24 months as we become an extension of their internal team.
How do you measure success for the dedicated team?
We define success metrics together at the start — for example, features shipped per sprint, reduced design/dev backlog, improved activation or fewer support tickets. Every month you get a clear summary of shipped work, impact on key metrics and what we’ll focus on next.
We are based in the US or UK. Will time zones be a problem?
Not at all. Our teams are structured to ensure at least 4–6 hours of overlap with EST/PST and CET time zones. We attend your daily stand-ups and respond to Slack messages in real time during your morning. Async communication is our superpower — you wake up to progress, not waiting.
Do dedicated team members sign NDAs?
Yes. Every specialist signs a strict NDA before onboarding. We work with Fintech, iGaming and MedTech companies where data security is non-negotiable. All IP rights are transferred to you and our contracts are designed to protect your competitive advantage.
How is a dedicated product team different from freelancers or a regular agency?
Freelancers work in isolation — no backup, inconsistent availability, knowledge loss when they leave. Regular agencies deliver projects and disappear. A dedicated team is embedded in your Slack, Jira and Figma like in-house staff, but without recruiting cycles or HR overhead. You get 7–14 day start vs 3–5 months for in-house, creative and tech mix vs isolated roles, and guaranteed backup vs work stopping when someone quits.
How much does a dedicated product team cost?
Pricing depends on team size and seniority. Core Augmentation (1–2 specialists) starts from a single monthly specialist rate covering salary, taxes, hardware and retention — no hidden OpEx. The Autonomous Squad (3–7 specialists) is scoped per squad configuration. We share exact rates on a discovery call after understanding your roadmap and needs.
What industries does the dedicated team work with?
Our dedicated teams are built for SaaS, Fintech, iGaming, SportsTech, Web3 and GovTech companies. We bring cross-industry expertise — designers and engineers who have shipped betting platforms, trading dashboards, KYC flows and high-load SaaS products. This means no learning curve on your domain from day one.
What if our dedicated specialist leaves or gets stuck?
Unlike a remote freelancer, your designer is surrounded by other senior experts at Flatstudio. If they get stuck, they turn around and get help instantly. We also provide guaranteed backup — instant replacement from our bench if a specialist leaves, so work never stops.
How does billing work?
Monthly flat fee that covers salary, taxes, hardware and retention — no hidden OpEx. One fixed rate per specialist. You can scale down or cancel the engagement with 30-day notice.
Why is hiring in-house so slow and risky?
Finding, vetting and onboarding Senior Designers takes 3–5 months. By the time they start, the market has moved on. Flatstudio's dedicated team starts in 7–14 days — no recruiting, no onboarding delays, full ownership from week one.
What team configurations do you offer?
Scenario A is Core Augmentation — 1–2 specialists for founders and leads who need to speed up delivery. Setup: 1 Senior Designer plus Art Director supervision. Scenario B is the Autonomous Squad — 3–7 specialists for scale-ups needing to outsource a full module. Setup: Design Lead, Designers, Dev Team and Tech Lead.
How does the team integrate into our workflow?
We join your Slack, Jira, Figma and stand-ups, working as if we're in the same room. The team is 100% dedicated to your project, operating as an autonomous unit within your workflow with senior-level maturity and system-first standards.
Can we scale the team up or down?
Need to speed up? We add a second designer or developer from our bench in 48 hours. Need to slow down? We adjust team size flexibly. You can start with 1 specialist and scale to a full squad as your product grows.
Solution: Product Audit & Discovery
Do you need access to our production database?
No. We analyze the interface logic and frontend performance. We do not touch your sensitive user data or backend structure.
Can we implement the fixes ourselves?
Absolutely. The Prioritized Roadmap and Specs are designed specifically so your internal team can execute them. Or, we can help you with the full Product Rebuild & Redesign.
What if we don't have analytics set up?
We can still run the audit, but the insights will be shallower on the quantitative side. We will rely more on heuristic evaluation, session recordings if available, and stakeholder interviews. We also recommend setting up basic analytics as part of our Quick Wins deliverable so future decisions are data-driven.
Do you need access to our code?
No. For the UX/UI Audit, we only need access to the interface — Staging or Production — and your analytics such as Google Analytics or Mixpanel. We do not touch your codebase.
What types of products is this audit best suited for?
This audit works best for SaaS dashboards, fintech platforms, iGaming products, betting interfaces, GovTech systems and any digital product with real users, live traffic and measurable conversion or retention problems.
What exactly do we receive at the end of the audit?
You receive a prioritised roadmap broken down into Critical vs Strategic items, a UX/UI and tech health report, and 1-2 visual concepts that show how key screens should evolve. All actions are exported into a Jira or Linear-ready backlog so your team can start implementation on Monday without rewriting our findings.
Can you stay involved after the audit to help implement the roadmap?
Yes. Most clients keep working with us after the audit. You can either engage us for a full Product Rebuild & Redesign, or switch to our Post-MVP Evolution retainer so we ship improvements week by week. In both cases, we use the audit roadmap as the backbone for design, development and QA.
Is this audit suitable for very early-stage products?
If you are still at idea or pre-MVP stage, our Pitch Deck & Prototype solution is usually a better fit. The Product Audit & Discovery works best when you already have live traffic, real users and an existing codebase — even if it is messy. We use real behaviour and real constraints, not just assumptions.
We already did an audit with another agency and nothing changed. How is this different?
Most audits stop at a static PDF. Ours is designed to be executed. We connect findings to business impact, rank every item by effort vs ROI, provide visual examples and translate everything into a developer-ready backlog. Your team does not need to decode our audit — they can ship from it directly.
Industries
Do you specialize in specific industries or work across all sectors?
We specialize in high-complexity digital industries: SaaS, Fintech, Sports Tech, iGaming, MedTech, Govtech, Web3, News & Media, Travel, Commerce, and Corporate products. Each industry has unique logic, compliance requirements, and user behavior — we don't apply a generic approach. We focus on high‑load, regulated and data‑intensive digital products where generic design patterns usually fail.
Why does industry specialization matter for product design?
A Fintech dashboard requires different logic than an iGaming platform. Regulatory constraints, data density, user trust signals, and interaction patterns differ completely. Generic design agencies learn your industry from scratch. We already know it.
Do you work with early-stage startups or only enterprise clients?
We work with both. Early-stage founders usually start with Product Concept or Post‑MVP Evolution, while established companies partner with us for full platform rebuilds, dedicated product teams and design system architecture.
Can you work with a product in a regulated industry like Fintech or MedTech?
Yes. We have hands-on experience with compliance-heavy products — including geo-adapted UX, data privacy patterns, and audit-ready interface systems. Regulated industries are part of our core expertise. This includes fintech dashboards with KYC/AML flows, responsible gambling tools in iGaming, and MedTech interfaces that must pass strict audits.
What is the difference between your SaaS and iGaming expertise?
SaaS products require scalable dashboards, clear information hierarchy, and enterprise-grade design systems. iGaming demands real-time data visualization, emotional engagement design, and geo-compliance. We have dedicated case studies and proven patterns for both. For SaaS, we design subscription dashboards, admin consoles and internal automation tools. For iGaming, we focus on odds display, betslip flows, live data feeds and geo‑compliant onboarding.
Industry: Sports Tech & iGaming
What happens after launch? How do we stay competitive?
In this industry, stagnation is death. We offer "Lifetime Evolution". We don't just fix bugs; we actively update your UX for new betting markets (Micro-betting), integrate new providers, and adapt flows for new regulations to ensure you always lead the market.
We are building a serious analytical tool (like Outlier). Can you handle complex data?
Yes. We specialize in "Fintech-grade" interfaces. We know how to organize thousands of data points (odds movements) into clean, readable tables without overwhelming the user.
Do you work with Casino providers (Slots/Live)?
Yes. We have experience integrating lobbies from Evolution, Pragmatic Play, and others, ensuring a seamless flow between the platform and the game frame.
Can you help with the launch marketing materials?
Absolutely. We use Generative AI to create consistent banners, landing pages, and social assets for your launch campaigns.
What is your engagement model for iGaming projects?
We offer four engagement models depending on your stage. Pitch & Product Concept — fixed price, for founders seeking investment. Post-MVP Evolution — growth retainer, for Seed and Series A products. Product Audit & Discovery — fixed scope, 2–4 weeks, for platforms facing churn. Product Rebuild & Redesign — full-cycle, for mature products hitting a growth ceiling. Book a call to scope your project.
Do you sign NDAs for iGaming projects?
Yes. NDA is signed before any project discussion — before we see your data, your flows or your roadmap. Confidentiality is standard practice for us, not an exception. This is especially important in regulated and competitive iGaming markets.
How long does it take to design a betting platform?
A UX audit takes 2–4 weeks. A new sportsbook or iGaming product design from scratch typically takes 8–16 weeks depending on complexity. A full redesign of an existing platform runs 12–20 weeks. We work in 2-week sprint cycles with demos at every stage — so you see progress continuously, not just at the end.
How much does it cost to design a sportsbook or iGaming product?
Cost depends on scope and engagement model. A Product Audit & Discovery is a fixed scope and takes 2–4 weeks. A full sportsbook UX design or iGaming platform redesign runs as a phased project. We offer four models: fixed-price concept, growth retainer, fixed project and full-cycle engagement. Book a call to get a clear estimate.
What is the difference between a generic design agency and an iGaming design agency?
A generic design agency learns your industry during the project. An iGaming-specialized studio like Flatstudio already understands odds display logic, session-based UX, compliance requirements and the difference between a casual player and a pro bettor — before the first call. This means less time explaining and more time building the right product.
How do I find a design agency that understands sports betting?
Look for a team that speaks your product language — odds feeds, parlay logic, speed-to-bet, GGR optimization, responsible gaming. Flatstudio has 8 years designing sportsbooks and betting platforms. We have worked with Sportradar, BetConstruct, SoftSwiss and BetBy integrations, and delivered products like Mollybet, Boxbet, Stavka and Outlier — each with measurable outcomes.
What does an iGaming design agency do?
Flatstudio is an iGaming design agency that covers the full product cycle — from sportsbook UX and casino interfaces to KYC/AML onboarding flows, bonus mechanics and geo-adapted experiences. We combine product design, web app engineering and brand identity in one team, so operators get a consistent product across every screen and market.
Do you understand compliance (KYC/AML)?
Yes, we design mandatory flows (Geofencing, KYC, Responsible Gaming) correctly for regulated markets.
Industries: SaaS & B2B, B2C Products
We have a massive legacy backend. Will a UI redesign force us to rewrite our code?
Not if done correctly. We practice "Safe UX Refactoring." We audit your current API structure and data constraints first. We redesign the visual layer (UI/CSS) and user flows to improve usability without requiring you to change your backend logic or database architecture. It’s a facelift for the engine you already have.
Our product is incredibly complex (ERP/Logistics/Fintech). Do you actually understand our business logic?
We specialize in "boring" high-load sectors. We don't guess—we start with a Logic Audit. We invest time to understand your terminology, user roles, and data dependencies before drawing a single pixel. We treat design as engineering: if it doesn't match the business process, it's not approved.
How do you hand off designs to our developers? We don't want "just pictures."
We speak your language. You get a Component-Based System (compatible with React/Angular/Vue). We deliver design tokens (colors, spacing, typography variables), Dev Mode specs in Figma, and interactive prototypes for complex animations. No "visual guessing"—your devs get a blueprint.
We work in 2-week Agile sprints. Can you integrate into our workflow?
Yes. We reject the "Waterfall" agency model. We embed into your Jira/Linear process. We can deliver "Just-in-Time" design updates—preparing the UI for the next sprint while supporting devs on the current one. We become your dedicated design unit.
How exactly does design reduce Churn? It sounds abstract.
It's purely mathematical. Churn in SaaS often happens because users feel "stupid" or overwhelmed (High Cognitive Load). By simplifying onboarding, adding "Empty States," and clarifying navigation, we reduce the Time-to-Value. If a user gets value in 5 minutes instead of 50, they stay.
Do you support us after the launch? Or is it a one-time project?
We prefer long-term partnerships. After the main release, most SaaS clients switch to our Dedicated Team (Retainer) model. We stay on board to design new features, run A/B tests, and maintain the Design System so your product doesn't degrade over time.
Testimonials
How many clients has Flatstudio worked with?
Flatstudio has been trusted by 100+ clients across Fintech, SaaS, Sports Tech, iGaming, Govtech, and MedTech industries globally.
Can you share real results from your projects?
Yes. For Outlier we delivered a 20% conversion rate from free to paid users, reaching 1,000+ paid subscribers at $20/mo in six weeks with zero advertising. For RG we built a platform that secured 70+ media partnerships at launch with an average session duration of 4 minutes 31 seconds.
Do clients leave reviews on third-party platforms?
Yes. Our reviews are available on Clutch and other independent platforms where clients verify their experience directly.
What do clients value most about working with Flatstudio?
Clients consistently highlight three things: deep industry knowledge, logical and scalable design systems, and honest communication. We challenge weak decisions early rather than executing them blindly.
Do you work with startups or only established companies?
Both. Our clients range from early-stage founders raising their first round to enterprise teams scaling complex platforms with millions of users.
How do you measure success in your projects?
Success is measured through hard numbers and qualitative feedback: paid conversion rates, MAU and sessions, average session time, deployment speed, partnership growth, design delivery reliability and user satisfaction. Each testimonial highlights specific outcomes — from 1M+ MAU and 3M+ sessions to 4x faster deployments and WCAG‑compliant interfaces for sensitive use cases.
What types of products do these testimonials cover?
Testimonials span a wide range of products: SaaS dashboards, sports prediction platforms, betting interfaces, media and research platforms, industrial and corporate sites, MedTech tools, AI‑driven apps and high‑security transport systems. Despite different industries, the common thread is complex, high‑stakes digital products where UX and design systems directly impact metrics.
Do you only work with public case studies, or also under NDA?
Both. We work on public-facing projects as well as fully confidential ones under NDA. This is especially common in areas like FinTech, MedTech, Sports Tech, and GovTech, where privacy and security requirements are stricter. Even when a project cannot be shown publicly, we can often still share selected thinking, UX patterns, or anonymised learnings without revealing the client or sensitive details.
How long do your client partnerships last on average?
Many collaborations last for years rather than months. Scores24 and Stavka TV have worked with Flatstudio for 6–9+ years, continuously evolving sports prediction and betting platforms from early versions to high‑traffic products with millions of monthly users and sessions.
What kind of results do your clients usually see?
Clients typically see measurable improvements in conversion rates, session duration, activation and retention. For example, Outlier reached a 20% conversion rate from free to paid users and 1,000+ paid subscribers at $20/mo within six weeks, while RG secured 70+ media partnerships and 4+ minute session times in a research-heavy niche.
Services
Do you only design, or can you also develop our web app or marketing site?
We do both. Our team builds scalable Webflow sites and custom React/Vue.js applications with clean, modular architecture. That includes technical SEO basics, performance, secure backend integration and design hand‑off that engineers can implement without guessing. Many clients work with us for product design and keep us as their long‑term dev and Webflow partner.
Can you handle physical branding like menus, vehicle wraps, or signage?
Yes. We apply your visual identity to any physical medium. Whether it’s a restaurant menu, a fleet of cars, or office signage, we prepare print-ready files that guarantee perfect execution.
Do you work only in Figma and Webflow, or with other tools as well?
Figma and Webflow are our primary tools for product and web design, but our engineering team also works with React, Vue.js and 3D/WebGL where needed. We design with implementation in mind, so every screen, component and animation can be translated into production code without guesswork.
Can you help with a full rebrand and redesign, not just small fixes?
Yes. We frequently handle end‑to‑end transformations: brand strategy, visual identity, product interface redesign, design system rollout and implementation in Webflow or custom frontend stacks. For mature SaaS, Fintech, betting and GovTech products we focus on reducing design debt without breaking existing users, SEO or internal workflows.
How do you usually start a new engagement?
We always start with clarity, not guesswork. First, we schedule a short discovery call to understand your product stage, goals, constraints, and what “success” means in real numbers. Based on that, we map you to the right solution — from Fundraising Concept to Product Audit or a full Rebuild — then set up NDA and shared workspace so our team plugs directly into yours.
What is the difference between Product & Interface Design and Marketing Design?
Product & Interface Design focuses on the core experience of your product: mobile and web apps, enterprise dashboards, internal platforms, design systems and UX audits. Marketing Design covers landing pages, social systems and ad creatives that drive acquisition and campaigns. Product design optimises how existing users work inside the product; marketing design brings them in, explains your value, and turns attention into sign‑ups and revenue.
What services does Flatstudio provide?
Flatstudio is an engineering design unit that covers the full stack of digital product work: product & interface design, brand identity & strategy, web app engineering (Webflow and custom React/Vue.js), and marketing design assets. All services are built as one modular system so design, code, and communications stay aligned as your product scales.
Who are your services best suited for?
We work with B2B and B2C SaaS, Fintech, GovTech, Sports Tech and iGaming products. Most of our clients are startups and scale‑ups with complex logic, high‑load dashboards, internal tools or betting products that need a consistent design and engineering partner rather than a one‑off creative studio.
Product & Interface Design
How quickly can we launch an MVP?
With our "Rapid Sprint" model, we can deliver a clickable core prototype and visual style in 2-3 weeks, ready for investor pitching or development.
We have a legacy complex CRM. Can you redesign it without breaking logic?
Yes. We specialize in Refactoring. We audit your current logic, keep what works, and update the UI/UX layer to modern standards without disrupting your backend data structure.
Will your design work well for our developers?
Absolutely. We think like engineers. We use Figma Variables, Tokens, and Auto-layout. Your developers will receive a structured system, not just "pictures," speeding up implementation by 30-50%.
What is the difference between UX and UI design?
UX (user experience) design maps the logic of a product — how it flows, what happens at each step, how a user moves from one state to another. UI (user interface) design is the visual layer built on top of that logic: typography, colour, components, and interaction states. We handle both in sequence — UX first to get the structure right, UI second to make it visually coherent and production-ready.
What does a UX audit include?
A UX audit is a structured review of your existing product: user flows, information architecture, interface patterns, and usability gaps. We identify where users drop off, where logic breaks down, and where design debt is creating engineering overhead. You receive a prioritised report with specific, actionable recommendations — not a generic scorecard.
Do you work with our existing design system, or build from scratch?
Both. If you have an existing design system, we audit it first and extend it rather than replace it. If you're starting from zero, we build one as part of the engagement. Either way, the outcome is a system your developers can build from without constant design oversight.
What do I need to prepare before we start?
Not much. A rough brief, access to any existing product or wireframes, and clarity on your users and business goals. We run a structured discovery workshop at the start of every engagement — we ask the right questions and turn whatever you bring into a brief we both agree on before any design begins.
How long does a product design project take?
A rapid MVP sprint runs 2–3 weeks. A standard engagement — covering research, IA, high-fidelity UI, and design system setup — typically runs 6–12 weeks depending on scope and product complexity. Enterprise redesigns run longer. We give you a realistic timeline during the discovery call, not a best-case estimate.
How much does it cost to design a sportsbook or iGaming product?
Cost depends on scope and engagement model. A Product Audit & Discovery is a fixed scope and takes 2–4 weeks. A full sportsbook UX design or iGaming platform redesign runs as a phased project. We offer four models: fixed-price concept, growth retainer, fixed project and full-cycle engagement. Book a call to get a clear estimate.
Brand Identity & Strategy
We are an established company. Do we need a full rebrand?
Not always. Often a "Brand Refresh" is enough. We can modernize your visual language to look current (Web3/AI ready) without losing the brand equity you've built over years.
What is a "Stylescape"?
It's a bridge between a moodboard and a mockup. It shows how your brand feels (textures, colors, typography) in one wide image. It ensures we align on the visual direction before spending time on the logo.
Can we trademark the name and logo?
We ensure our designs are original. While we are not lawyers, we conduct availability checks and transfer all Intellectual Property (IP) rights to you.
Do you design assets for conferences and exhibitions?
Absolutely. From booth designs and roll-ups to premium swag and team apparel. We ensure your brand stands out on the expo floor and attracts investors.
Can you handle physical branding like menus, vehicle wraps, or signage?
Yes. We apply your visual identity to any physical medium. Whether it’s a restaurant menu, a fleet of cars, or office signage, we prepare print-ready files that guarantee perfect execution.
Can you design merch if we already have a logo designed by someone else?
Yes, but we start with a quick audit. We need to check if your current assets are high-quality enough for production. If the foundation is solid, we can build cool stuff on top of it.
Can you work with an existing logo?
Yes, with a quick audit first. We need to check that your existing assets are high enough quality for production. If the foundation is solid, we can extend it — new applications, collateral, brand guidelines, or a full asset library built on top of what you already have.
What does a brand identity project include?
A full branding engagement covers brand strategy, visual identity design, brand guidelines, and a production-ready asset pack. Depending on scope, it can also include an investment pitch deck, brand collateral, and a marketing kit. Each deliverable is designed to work as a system — not a set of isolated files.
How long does a brand identity project typically take?
A standard brand identity engagement — from discovery to final brand guidelines — typically runs 4 to 8 weeks, depending on scope. A brand refresh can move faster. A full rebrand with strategy, identity, and rollout takes longer. We set a realistic timeline during the initial discovery call.
What is the difference between a rebrand and a brand refresh?
A brand refresh updates the surface of an existing identity — it's evolution, not revolution. A rebrand starts from strategy: new or redefined positioning, new visual language, sometimes a new name. We assess which is appropriate during the discovery phase and give you a clear recommendation before any design work begins.
Marketing Design & Assets
Do you offer monthly retainers? (Design Subscription)
Yes. We can act as your dedicated external design team for a fixed monthly fee. This is the best option for marketing teams that need a steady stream of assets (ads, social, decks) without administrative delays.
Can my sales team edit the presentations without breaking the design?
Absolutely. We build "unbreakable" master templates in Canva, PowerPoint, or Keynote. We set up font styles and layouts so your team can easily update text and images while keeping the brand look consistent.
What is the typical turnaround time for ad creatives?
Speed is key. For standard assets based on our design system (like banners or social posts), delivery is typically 24-48 hours. Complex assets like motion graphics or whitepapers take 3-5 business days.
Do you create content from scratch or just design it?
We specialize in visual design and art direction. We need your copy and raw content, or we can use AI to generate it. However, we can structure the narrative for Pitch Decks and Landing Pages based on your inputs.
Can I use these assets across multiple markets or languages?
Yes. We build assets with localisation in mind — text layers are separated from design elements so your team can swap copy for different markets without redesigning. For regulated markets (fintech, iGaming, betting) we account for compliance constraints in the layout, so legal disclaimers and required copy elements have designated space.
How do you maintain brand consistency across all assets?
Every engagement starts with an art direction phase — establishing the visual theme, colour rules, and key creative for the period. We then build master templates with locked brand elements. The asset library we deliver at the end means any designer on your team can produce new assets that stay on-brand without needing a full brief each time.
What is the difference between a design retainer and a project engagement?
A project engagement is scoped, priced, and delivered once — right for campaigns, launches, or defined asset sets. A design retainer is an ongoing arrangement: a fixed monthly fee for a set capacity of design work, rolling month to month. Retainers work best for teams with continuous output needs; project engagements work best for one-time or campaign-specific work. We offer both.
What types of marketing assets do you design?
We cover the full range: landing pages and promotional pages, social media post templates and ad creatives (static and animated), email headers and newsletters, sales presentations and pitch decks, whitepapers and reports, motion graphics and video ads, outdoor and print advertising, conference and exhibition design, and 2D/3D characters or brand mascots. All assets are delivered as editable source files with full IP transfer.
Can you help with the launch marketing materials?
Absolutely. We use Generative AI to create consistent banners, landing pages, and social assets for your launch campaigns.
Do you only design, or can you also develop our web app or marketing site?
We do both. Our team builds scalable Webflow sites and custom React/Vue.js applications with clean, modular architecture. That includes technical SEO basics, performance, secure backend integration and design hand‑off that engineers can implement without guessing. Many clients work with us for product design and keep us as their long‑term dev and Webflow partner.
What is the difference between Product & Interface Design and Marketing Design?
Product & Interface Design focuses on the core experience of your product: mobile and web apps, enterprise dashboards, internal platforms, design systems and UX audits. Marketing Design covers landing pages, social systems and ad creatives that drive acquisition and campaigns. Product design optimises how existing users work inside the product; marketing design brings them in, explains your value, and turns attention into sign‑ups and revenue.
Web App Development & Engineering
Will your design work well for our developers?
Absolutely. We think like engineers. We use Figma Variables, Tokens, and Auto-layout. Your developers will receive a structured system, not just "pictures," speeding up implementation by 30-50%.
We work in 2-week Agile sprints. Can you integrate into our workflow?
Yes. We reject the "Waterfall" agency model. We embed into your Jira/Linear process. We can deliver "Just-in-Time" design updates—preparing the UI for the next sprint while supporting devs on the current one. We become your dedicated design unit.
How long does it take to build a web app or SaaS platform?
A Webflow marketing site typically takes 3–6 weeks from design sign-off to launch. An MVP for a SaaS product — covering core user flows and initial backend setup — typically runs 8–16 weeks. Full-scale SaaS platforms with complex logic, integrations, and admin systems are scoped in sprints. We give you a realistic estimate after the discovery call, not an optimistic one.
What is the difference between building with Webflow and React?
Webflow is ideal for marketing websites, landing pages, and content-driven sites — fast to launch, easy to manage, and built on clean semantic code. React (with Next.js) is the right choice for complex web applications: SaaS dashboards, products with user authentication, real-time data, or business logic that lives in the backend. We recommend the right tool during the discovery call based on your product's actual requirements, not a default preference.
Do you build mobile apps as well as web apps?
Yes. We build cross-platform mobile apps using React Native and Expo — one codebase that covers iOS and Android. Apps share backend infrastructure with your web product and are published to the App Store and Google Play with full QA before submission.
How do you estimate costs — Fixed Price or Time & Materials?
For clear, small-scope projects (like Webflow sites or MVPs), we work on a Fixed Price. For complex, evolving products (SaaS, Platforms), we work on Time & Materials (sprints), giving you the flexibility to change priorities without contract renegotiations.
Do I need separate contracts?
For small projects (Webflow, Framer, Wordpress), Flatstudio handles everything. For complex Web Apps (React/SaaS), you sign directly with Push for development to ensure zero markup on developer rates. We manage the process, but you pay the engineers directly. Transparency wins.
Who actually writes the code?
We partner with Push, a specialized engineering agency we've worked with for 8 years. Unlike "white-labeling" where agencies hide their vendors, we are transparent. Push engineers join our Slack, attend our sprints, and work directly with our designers. Flatstudio manages the product vision, Push ensures the code quality.
Is Webflow good for SEO and Enterprise?
Yes. We build on Webflow Enterprise. It offers bank-grade security and generates clean semantic code that Google loves. We optimize Core Web Vitals to green zones (90+).
Do we need completed designs before starting development?
Not necessarily. Since we are a full-cycle partner, we can start development parallel to the design phase (using wireframes), which speeds up the time-to-market by 20–30%.
We have a legacy codebase. Can you refactor it or do we need a rewrite?
It depends on the "health" of your code. We start with a Technical Audit. If the architecture is solid, we refactor. If it’s "spaghetti code" that blocks scaling, we will recommend a rewrite to save you budget in the long run.
What happens after launch? Do you offer support?
Yes. We provide a 30-day warranty period where we fix any bugs for free. After that, we offer flexible support retainers for adding new features, updating dependencies, and monitoring performance.





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